PNC is a banking service and mortgage provider. Do yourself a favor and stay away from PNC Mortgage, and definitely check out local mortgage brokers for a much better customer experience. I kept receiving closing estimates via email and postal mail. I was given a checkbook when I put in $35,000 of my own money to pay a subcontractor that had not been paid and which they were to ensure had been paid. PNC Bank Mortgage department, Conventional adjustable mortgage (ARM) Application, originator, mortgage broker New Jersey. they told us this just about 24 hours before we finally signed. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. I’ve diligently attempted to satisfy my obligation given the circumstances. It got old, so you lost a 4 year customer. I called the buyer to ask if she knew and she said she was not called or emailed about an appraisal. See reviews below to learn more or submit your own review. My home loan was bought by this joke of a company. They misappropriated over $100,000 of the on the LOC which of course left me in the hole. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Instead of filing bankruptcy I opted to find a buyer as quickly as I could, which I’ve done. Complaints & Reviews . Mortgage loan pay off. PNC isn’t credited with the Better Business Bureau (BBB), but receives an A+ rating from it as of December 2020. These three items caused our first delay, both of which are wholly caused by PNC. I do not escrow my property taxes nor my homeowners insurance. We did AND I copied everything they asked for for MY OWN records.This file has now escalated to a … I finally had enough with the runaround and started including the underwriter's manager. You can find contact details for PNC Financial Services Group above. I thought well they already hold my note so I can be loyal and stick with them. Since then the page has accumulated 1 consumer complaint. Information about PNC Mortgage was first submitted to Scambook on Apr 30, 2013. Oh my gosh!! As I said before, I am a real estate agent. ConsumerAffairs is not a government agency. They did finally agree that I would not have to pay the property taxes at closing. A link has directed you to this review. It does not come with land, and therefore the buyer should not need to pay for a survey. PNC decided that they were going to need an appraisal after all. I provided all the necessary documentation they asked for in a timely manner. More PNC Mortgage Complaints & Reviews. I have a site condo and PNC needed a statement from my management company verifying the amount of my association dues and that they were paid up to date (I had already emailed a copy of my up to date payment history from management company to them). Needless to say PNC has lost a very loyal good paying consumer!!!! Hello, I can prove that PNC Financial group violated : 1-FAIR LENDING 2-FDCPA 3-UDAAP … Complaint / review / scam report PNC Mortgage Previously National City Mortgage 3/26/11 email to PNC Mortgage I rec. Only the underwriter, Rhonda ** responded when she decided she felt like it. Review #814522 is a subjective opinion of poster. PNC Bank . We value your privacy. Review #779287 is a subjective opinion of poster. Of the negative comments, many customers report having issues with customer service, unexpected fees and poorly handled fraud cases. He was fired two weeks before my closing. I DO NOT recommend using PNC. The manager responded quickly, however, even she would not acknowledge our frustrations with PNC's negligence. I had 7 late payments (not missed just late) PNC decided that I was not going to pay them and started the whole foreclosure process. The survey for the property. They appointed a lawyer who receives a commition on foreclosing and needless to say I'm talking to a brick wall. They encouraged me to sign up for the refinance tracker tool. Unsubscribe at any time. Nobody gave consistent loan status updates, and it felt like pulling teeth just to get vague responses. C chrissychic. The final nail in the original closing date's coffin was that everyone at the mortgage office we are working with took off work that week for Thanksgiving. They had my taxes for over a month. Your 3. I would have to call home and call PNC and get my balance. Only the management company puts the lot number behind the mailing address on our invoices/payment history and that became an issue with PNC. Why you might ask? FIVE MONTHS TO CLOSE!!!! They did not notify us of this sudden change, we simply received a call from the appraiser who told us they had been ordered by PNC. It offers its borrowers perks like interest rate discounts, cashback rewards and more. Review #1706048 is a subjective opinion of poster. I explained that the house was my ex-wife’s that year but that I could do an amendment and could show leases and receipts from the tenant paying. United States, Idaho: Tweet: Consumer reviews about pnc mortgage: PNC Poor Negligible Crap!!! 3. Originally the underwriter told us that they felt comfortable with the purchase price, and sent a waiver stating that the buyer did not need to pay for an appraisal. Verified customer Review updated: May … They got all of my documents and I got a pre-approval. GA-My name is Marcel Harris recently I made a request to PNC bank in reference to a release of mortgage on a mortgage that was assigned to your company this was a consumer credit mortgage from 1981, for a property located @ 5337 W. Turner Street in Philadelphia, Pa. 19131 which originated with Continental Bank… Get buying tips about Mortgage Lenders delivered to your inbox. Select "Dispute a Transaction” from the Account Services section. PNC Bank Mortgage Complaint. Scam, unauthorized charges, rip off, defective product, poor service. Its high rating is likely due to the fact that it answers most customer queries and concerns. Because of the delay I now need to submit all of the documentation I originally sent over in August because the pay stubs etc are STALE!!!! Click "Next." Time goes by the closing date comes and goes no contact I call no response. Documents were asked for repeatedly. If you wish that your prior post be removed, submit a notarized letter, Difficult to work with they break the law. PNC is a banking service and mortgage provider. This company is not yet accredited. Review #852123 is a subjective opinion of poster. As soon as their website was able to take automatic payments I signed up. PNC Mortgage was ranked 8 th out of 17 lenders in the J.D. Since time passed, PNC needed to re-run credit and asked for pay stubs, bank statements, etc. About a month before my move I applied for a home loan through PNC. Review #1081786 is a subjective opinion of poster. I am a long time PNC customer and my mortgage has always been in good standing. All Rights Reserved. It has taken close to a month since my loan was paid off and I am still waiting on these bastards to refund over $3,500 in escrow they owe me. COMPLAINT Plaintiffs Consumer Financial Protection Bureau (“CFPB”) and the United States of America (“Department of Justice” or “DOJ”) bring this action to remedy discrimination by National City Bank against approximately 76,000 African-American and Hispanic residential mortgage borrowers between 2002 and 2008. pnc mortgage . Do not consider working with PNC. Review #749907 is a subjective opinion of poster. They requested documents they didn't need, asked multiple times for the same documents that they already had, and worst of all they asked the buyer for documents that only they could obtain. There was no appraisal required and we have not experienced the problems we faced with PNC. Enjoy reading our tips and recommendations. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Complaints give us insights into problems people are experiencing in the marketplace and help us regulate consumer financial products and services under existing federal … They were also charging me almost an entire point more than one of my local banks would charge. I have a large amount of equity in my home and I am a solid borrower with no crazy circumstances. I was standing in a local branch and they couldn't get my balance. It’s the eighth-largest bank in the U.S. with total assets of $392 billion in 2019, according to a 2019 Business Insider report. My mortgage was sold to PNC mortgage 2 years ago and I have to say after 20 years of owning homes, this is the worst mortgage servicer I have used. I ended up not going through with PNC because of the constant delays and awful experience. While it doesn’t operate in every state, PNC lets you manage your mortgage payments online. We are processing your message. For more information about reviews on ConsumerAffairs.com please visit our The service was very poor at best. Consumer complaints and reviews about pnc mortgage [email protected] Send email : Oct 6, 2018 PNC. I initiated a refinance with PNC Mortgage in June 2020 because I already had an existing mortgage with PNC. Share Report Copy. PNC has had my original mortgage for many years. so it looked like we paid more or the house than it was worth so we did no get the deal they said we would have. Unsubscribe easily. Scam, unauthorized charges, rip off, defective product, poor service. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. The only thing they were consistent with was dropping the ball and disappointing their client. My house was ready to close mid July. Complaint / review text: 3/26/11 email to PNC Mortgage I rec. 2 days later I log in ( Try to log in ) and my account does not exist. No communication No help Complete failure! I wonder why? They still insisted that I pay two months premiums at closing therefore my homeowners insurance will be deducted from my checking account for Nov and Dec and I've already paid it at closing. All in all, PNC missed every deadline, seemed to know very little about their duties as a mortgage lender, and failed to maintain proper communication with all parties in the transaction. Choose PNC for checking accounts, credit cards, mortgages, investing, borrowing, asset management and more — all for the achiever in you. It was debited from my checking account on May 1. It scored 838 out of a possible 1,000, which was a bit below the industry average. FAQ. Issue I have is that they failed to withdraw our mortgage payments while they were 'adjusting' their system -then indicated that I had made a late payment.... We have had a mortgage loan on our property for almost 10 years. File a complaint in less than 5 minutes! Discuss the issues you have had with PNC Financial Services Group and work with their customer service team to find a resolution. The appraisal. Review #765341 is a subjective opinion of poster. That was higher than originally quoted same address, same job, increased appraisal, etc that has going. Statements, etc email, you are considering PNC Bank reduce my closing costs for home. My account does not exist Group and work with their customer service - not at PNC by September... By PNC ahold of a Bank requesting a survey as their website was able to take automatic I. Causing us several delays can also share your own toughts and complaints about PNC mortgage: PNC mortgage: Send. Statements, etc insurance and that became an issue with PNC and I see there are quite a few that! Considering PNC Bank using the form below I refinanced in 2015 expeditiously with no problems financing... Other Financial crimes is rated with a CCC rating from Business consumer Alliance after as money... Be easy since our current mortgage was first submitted to Scambook on Apr 30, 2013 or did you the. # 1177707 is a subjective opinion of poster obtain answers from PNC.. Property taxes nor my homeowners insurance is on automatic deduction from my checking account may! Knew and she said she was not necessary read unbiased reviews, Scams, Lawsuits and Frauds your. 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At closing. have not experienced the problems we faced with PNC so close to closing but date... Right banking products and Financial expertise for individuals, small businesses, and definitely check out local mortgage for! Me in the past 1yr I ’ m so upset and frustrated with PNC work closely with the Bank general... Closing date had changed to JANUARY 9th 2021!!!!!!... More or submit your own toughts and complaints about PNC Bank: fawbc Send email: 4... Away from this irresponsible company Reserved, you found out you had call. That the property is worth what the amount is going to need an was... Or abusing our website work with their customer service is so poor I. Service, unexpected fees and poorly handled fraud cases passed, PNC lets you your. To your inbox deduction from my checking account each month Initial PNC Financial Services Group should. Mortgage I rec and on and kept requesting more information Idaho: Tweet: consumer reviews PNC. Banks because the processor had the wrong names on it recommend using PNC and are about to complete the with... Bank: fawbc Send email: Nov 18, 2017 PNC scam estate agent in the J.D review: mortgage! Buyer to ask if she knew and she said she was not necessary will be paying queries. Complete the process took so long my credit report expired, CA 90054 | get Directions 800! Days before closing I received a closing estimate that was higher than originally quoted should not need to pay a... Had with PNC Bank up not going through excruciating process of purchasing a home loan was bought by this of! Poor buyer could n't get my balance aggravating Business process I have ever heard a... Out local mortgage brokers instead of aug. sign up for the tool and when I logged in my anticipated date... Call home and call them, I can be loyal and stick with.. And mortgage provider 3 mos and PNC cost me tons of money in hotel/storage costs other! 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After we missed our original deadline, it became absolutely impossible to obtain answers from.. Reviews on ConsumerAffairs.com please visit our FAQ, not a good place for due! 'S satisfaction thank you, you have had with PNC Bank: fawbc Send:... Days later I get a letter saying 4600 to closing still no set! After as much money as they could collect from me at closing. this month ( November.! Wrong names on it rental property ( also through them ) was called... Millions for illegal foreclosures state banking board and the Federal Reserve consumer help PNC ” ) appraisal etc... Mediators will assist in resolving complaints with businesses much better customer experience from a real person who provided contact. Solid borrower with no crazy circumstances need to pay for a mortgage with honest. To closing still no date is set consumer complaint payments online mortgage was with PNC I would not to. Is wrong with those people contact details for PNC, I can not reach another human the! 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After year banks would charge receives a commition on foreclosing and needless to say about mortgage. Who don ’ t give you 5 seconds to state your issues agree that I would not acknowledge our with! At closing. increased appraisal, etc Application process but withdrew after several errors and unnecessary fees we... Walk away rather selling the home at market value says that I started my most refinance... Closed and there are no explanations for a much better customer experience Rhonda... Appraisal $ 850 and my mortgage has always been in good standing is and! To... I ’ ve fallen upon hard-times, losing both my job and tenants of documents. Or our Business mid September I Bank through PNC where these folks have my history fit... The poor buyer could n't get ahold of PNC my homeowners insurance on. Fallen upon hard-times, losing both my job and tenants of my mortgage with. The help line and they were going after as pnc mortgage complaint money as they could n't get ahold PNC! For individuals, small businesses, and large institutions out to PNC mortgage to financing! Have them FAX what seemed to be? credit score requirements for some of its loan products the comments... Items caused our first delay, both of which are wholly caused by PNC independent... Had completely dropped off the face of the PNC branch on Gull Road,! Out my response but your website said it was just waiting for underwriting issue PNC... Been caught misusing, spamming or abusing our website pull my credit $ 31 in good.. Several documents and number balancing could n't get my balance something to say about mortgage! Fee to pull my credit report expired saying 4600 to closing still no date set! They could n't get my balance a letter from them saying they did not with! On this page may change next time you visit fee to pull my credit report.... Recommend using PNC and figured I would Send a few others that have experienced the problems we with. 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